Best Rated Online Chat App for Website

A live chat app on your website ensures that any questions someone may have before purchasing from your business are answered immediately.

We live in a world of instant gratification. Site visitors, who you hope to turn into paying customers, want answers, and they want them as quickly as possible. Quicker = easier = better.

Live chat provides a personalized customer service experience for your site visitors. Chatting in real-time with consumers adds elements of trust and support they’re looking for during purchase decisions, and after the sale. Happy customers = return buyers.

It’s understood that most businesses are not capable of monitoring their customer support 24/7. We’ve got that covered!

There are three features you can use to ensure a positive user experience:

• Auto-responder
Set a customized automated reply for anyone that sends you a message.

• Footer
Use this element to inform people how soon they can expect a direct reply from you.

• Mobile-responsive
Live chat is accessible on your desktop, laptop, tablet, or mobile device.

First of all, what are you waiting for?! Over 200 million businesses worldwide have a Facebook business page and rest assured, your competitors are in that group, making sales every day.

A Facebook page and Messenger are required for your live chat app to function, so you will need to have both accounts before proceeding with live chat.

A live chat feature is a vital part of your marketing strategy. The time-consuming part is up to you. It depends on how detailed you want to get and what customization you’d like to do. It is a best practice to put ample thought into what you want to communicate to your site visitors with live chat.

POWR has more than 3,000 5-star reviews as a testament to how easy all our website apps are to create and install. The process is simple and intuitive. The POWR Editor will lead you step by step until your live chat app is customized and completed to your exact specifications.